Diamonds Luxury Hair Express is dedicated to providing you the best! quality service. Each order will be processed and shipped within 48 hrs of payment. Our standard shipping will take 2-3 business days to deliver ,If you need your items sooner you can pay an extra fee for Our express shipping, will take 1-2 business days to deliver. All express shipping orders must be ordered by 12 pm Noon EST your shipment will go out the same day.  Each shipment is required a signature confirmation to ensure your order arrives at the provided destination. NO SHIPPING on Weekends and Holidays.

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If  you received your order and want to make a change please email us at diamondsluxuryhairexpress@outlook.com. When shipping back your order item please include your order confirmation number and the details of the exchange. We recommend you include insurance in case of any carrier issues.

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Our business hours are Monday through Friday 24hrs EST.

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Please send us a email ref to your exchanges to

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diamondsluxuryhairexpress@outlook.com

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Please keep in mind we only offer store credit for orders that has been processed and shipped. In order to receive credit for your exchange we MUST receive the hair in the same condition as when you received it meaning we will not accept any merchandise which has been used or altered(brushed, combed, cut ,picked, removed from weft or processed) this also includes removing hair from bundles and trying it on. Please return the item in the original and resalable condition as a necessary health precaution. 

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Note: that perming,  coloring, lifting, rinsing, removing the hair from the weft or otherwise processing the hair "eliminates the possibility for any exchanges.

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For more information please email us !

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